Before dispatch, please contact Lena Hartandi-Niesen, to give a notice when your package is supposed to be delivered, by what courier and the tracking number of the package.
Please state:
- Delivery Date
- Quantity / number of cases
- Name of products
- Weight
- Material of products
- Estimated Delivery Date
- Date of Collection
- Name of the courier company
- Tracking number
Due to security reasons, the Venue reserves the right to open all packaging. All parcels that are not clearly labelled will not be accepted. Deliveries must be paid on a freight-prepaid basis.
Please note that the venue does not deal with customs clearance, therefore the boxes must be sent with DDP parity (delivered duty paid), otherwise they cannot accept packages.
See the Delivery Instructions page for more information.
All exhibits must be removed by 17:00 on Thursday, 13 March. Pick-up of packages must be scheduled accordingly.